DELIVERY TIME POLICY

Grandpa Joel's Coffee is committed to delivering your products as quickly as possible. Below are the details of our delivery procedure and associated timelines.

Delivery Times:

• Standard Delivery: Standard delivery is usually completed within (insert number) to (insert number) business days after payment confirmation.

• Express Delivery: Express delivery is available and is generally carried out within (insert number) to (insert number) business days after payment confirmation.

Order Tracking:

After your order is complete, you will receive an email with the tracking number, allowing you to follow the delivery of your order in real time.

Delivery Areas:

We currently deliver nationwide. For international deliveries, please contact our customer service.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of the product, as well as the delivery location. Shipping costs will be clearly indicated during the checkout process.

Delivery Delays:

We strive to deliver all orders within the established timeframe. However, delays may occur due to unforeseen circumstances such as adverse weather conditions or traffic congestion. We will keep you informed of any delays in your delivery.

Deliveries Not Made:

If delivery cannot be completed due to incorrect information provided or if the customer is unavailable to receive the order, the customer will be responsible for any additional costs to reschedule delivery.

Returns and Exchanges:

Please see our Refund Policy for more information on returns and exchanges.

Contact:

For any questions or concerns regarding the delivery of your order, please do not hesitate to contact us at comercial@grandpajoelscoffee.com or +35 35 99750-5518